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5 Steps to a Great Online Survey 
Constant Contact
 
Want to know what will make your customers' mouths water? Ask them!

As any restaurant owner understands, knowing what your customers want is a critical part of your business success. But not all customers are willing to tell you exactly what they want or don't want, or what they like or don't like. In fact, research shows that only 4 percent of unhappy customers proactively complain. So, how do you find out what your customers want? Ask them, of course.

Online surveys are an easy, affordable way to help you start a worthwhile dialogue with your customers, because they capture feedback customers might not otherwise be comfortable sharing and help you meet their needs better than ever before.

To learn all about how to create a GREAT online survey, click here.
 

Featured Recipe
New From Our $1.99 and Under Dessert Guide - Mini Eclairs
Courtesy of www.syscotabletop.com
 1.99 eclair

Price $1.99 Cost $0.78  Profit $1.21
Ingredients
5440805    PASTRY ECLAIR CHOC ICED MINI    SYS IMP    2.00 EA    $0.61
2105864 STRAWBERRY FRESH        SYS NAT    0.50 OZ    $0.05  
6363816  MINT FRESH HERB        PACKER    0.10 OZ    $0.01
2389534  TOPPING WHPD IN BAG    WHLFCLS    0.50 OZ    $0.11



Preparation

1.  Thaw eclairs
2.  Place 2 eclairs on a plate
3.   Garnished with whipped topping, mint and strawberry slice

To view this menu suggestion, click here
Top 12 Service Expectations & Remarkable Service
Running Restaurants.com
 
Sitting At Table
A fine line separates good service from remarkable service. Remarkable service is what turns your customers into "Raving Fans" and keeps them coming back. Your mission, should you choose to accept it, is to illustrate to your staff the difference between good and remarkable. The following article on service expectations will give you examples of both so that you will be armed with the knowledge you need to begin to perfect the art of hospitality.

To view the top 12 service expectations and remarkable services article, click here.

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